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Customer Service Blog

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Alex Mercado

Alex works from Utrecht, which has been her home away from home for several years. Originally from Mexico, she enjoys creating content and listening to podcasts. In her spare time, she likes to cook Mexican food and play Mario Kart.

Recent Posts

Key things you should know about customer support channels

Jan 18, 2019

Choosing the right channel to do customer support can make or break a fledgling business. Understanding the trade-offs between the most common channels is essential.

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