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Customer Service Blog

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Linda Matthijs

Linda is located in Buenos Aires. With a discerning eye for quality and how this intricately links to personal development, it prompts a daily focus which she thoroughly embraces. In her spare time, Linda enjoys being in the kitchen trying or inventing new recipes, sometimes, but not always, successfully. She can also be found catering to her photography passion where she works hard to portray individuals, each in their own unique way.
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Recent Posts

How self-scoring leads to better customer interactions

May 08, 2019

We’ve probably all heard of quality assessment (QA) before, where a quality specialist goes over agent interactions and checks to see if there are any possible areas of improvement or development....

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