<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=282750592115379&amp;ev=PageView&amp;noscript=1">

Customer Service Blog


GDC 2019 Wrap-Up

by Tara J. Brannigan | April 02, 2019

This year’s GDC was record-breaking: Over 29,000 developers descended upon San Francisco for a week of sharing, learning, networking, and of course, fun! From the huge list of top-notch talks to great exhibitions of indie games, to the endless opportunities for (often spontaneous) networking, we had a fantastic time at this year’s conference. 


CX Solutions Manager Lucas Luijckx and VP of Business Development Peter Gerson at GDC.

CX Solutions Manager Jason and VP of Business Development Peter at GDC. 



A few highlights: 


Google Stadia 

Easily the most talked about announcement of GDC this year, Google Stadia is a cloud-based streaming service designed to connect players to their games across a variety of hardware devices. With a first-party game studio led by Jade Raymond, and key partnerships with Unreal, Havok, and more, Stadia is shaping up to be a worthy contender in the upcoming wave of game-streaming services! 

More information here, or you can watch the full announcement here.   


The Human Touch

When discussing the vision for the future of the Epic Games Store at GDC, founder Tim Sweeney talked about the need for human moderators and quality filters as a key component of their self-publishing strategy. With rising concerns around quality, review bombing, and community toxicity, Epic Games Store looks to differentiate itself with a more curated storefront experience. 

Read more about it here.   


The Developer’s Journey

A first in GDC history, ‘The Developer’s Journey’ inaugural main stage presentation was a big hit. Visionary speakers Siobhan Reddy, Laralyn Williams, and Sean Murray came together to talk about finding inspiration not just within a single development cycle, but also over the course of their careers. In another first, this talk was livestreamed on Twitch, and can be watched free of charge over on the Official GDC Twitch channel.  


Leadership in the Industry

While I didn’t get to attend as many talks as I typically do this year, what I lacked in quantity I made up for in quality! This was easily one of my favorite talks of the year. Featuring Grant Shonkwiler, Steve Superville, Kim Swift, and Brian Sharp, the ‘Leadership: Working at the Heart of the Team 2019’ presented a variety of perspectives and some clear insights into how to lead a successful team. 


Vampire the Masquerade: Bloodlines 2

If you’re like me and a fan of the original game, this year’s announcement was a welcome and completely unexpected surprise! Some 15 years after the original game was released by Troika Games, the sequel has been announced by Paradox Interactive! You can learn more and check out the trailer here.  


All in all, this year’s GDC was a fantastic event. We saw great talks, attended some fun parties, and most importantly met a heck of a lot of great folks!

Next year’s dates have already been locked in (16-20th March). Will we see you there? 

You might also like: 

 3 Quick Tips for Creating Great Player Experiences

Do facebook chatbots work as a social media support service?

Should Startups Outsource Their Customer Support?


Tara J. Brannigan

Tara J. Brannigan

Tara is the Community Lead, and one of several Client Service Managers at 5CA. In addition to having an overly long job title, Tara is a US expat living in the Netherlands. She spends her free time playing video games, posting too many cat pics on Twitter, reading, and making jewelry.

Never miss out on new posts

Let us keep you up to date on the latest developments in customer support. We will not share your information with any third parties nor will we use you information for any reasons other than sending you fresh blog content.

Customer Contact Central